At Modine, we are engineering a cleaner, healthier world. Building on more than 100 years of excellence in thermal management, we provide trusted systems and solutions that improve air quality and conserve natural resources. More than 13,000 employees are at work in every corner of the globe, delivering the solutions our customers need, where they need them. Our Climate Solutions and Performance Technologies segments support our purpose by improving air quality, reducing energy and water consumption, lowering harmful emissions and enabling cleaner running vehicles and environmentally-friendly refrigerants. Modine is a global company headquartered in Racine, Wisconsin (USA), with operations in North America, South America, Europe and Asia. For more information about Modine, visit www.modine.com.
Position Description
The Warranty & Reliability Engineer reports to the Warranty and Reliability Engineering Manager . The incumbent supports Performance Technology Group, and North American manufacturing locations by administering warranty requests, applying reliability analysis, and principles to improve product reliability.
Key Responsibilities
- Support product groups using the Advanced Product Quality Planning (APQP) process in order to meet customer reliability, durability and quality requirements for applications.
- Support product groups using the APQP process by coordinating production validation testing for new product launches, to include Design Verification Plan & Report (DVP&R) input and interpretation of test results.
- Support manufacturing locations through audit testing of all product platforms to ensure material and workmanship standards are being met.
- Evaluate test results for; compliance to internal and customer specifications, correlation to application field data, and reliability life predictions.
- Initiate corrective action procedures for field and test failures using an eight discipline (8D) process.
- Provide leadership for reliability projects in support of strategies and regional objectives as assigned and communicate reliability information to application and manufacturing engineering.
- Provide administrative and technical support for product warranty and field failures to customers and product groups.
- Investigate failure modes through product sectioning, disassembly, and subsequent Chemical &Metallurgical Laboratory work orders to identify root cause.
- Simulation & duplication of failure modes and product improvements through laboratory testing as necessary to verify completion of corrective action.
- Utilize statistical methods to track reliability test results, analyze warranty failure data to identify potential problem trends, track product improvements, and provide predictive data for divisional engineering and management.
- Initiate product testing as required by customer and Modine specifications and coordinate and maintain an efficient flow of new product testing through the Tech Center.
- Be the subject matter expert in Reliability tools (Wiebull by ReliaSoft®) and analysis techniques to support the department and engineering groups.
- Disposition warranty claims by determining the amount of financial responsibility under established guidelines, the interpretation of customer specific warranty agreements, and initiate credit to customers on a regular basis.
- Coordinate and maintain an efficient flow of returned product testing and analysis within the Warranty Return Center.
Required Education & Qualifications
- A Bachelor Degree in Mechanical Engineering or equivalent technical field is required.
- General minimum experience of 7 - 10 years in engineering.
- A basic understanding of heat transfer and its application to Modine heat exchanger products.
- Ability to apply engineering knowledge of materials, mechanics, and heat transfer applications to identify failure modes.
- Knowledge of braze manufacturing processes, test procedures, statistical methods, and quality systems (TS & ISO).
- Ability to travel to customer or Modine locations to gather information on customer product failure modes or to provide technical / reliability back-up to the sales account representative.
- Must have excellent group communication, strong written, and interpersonal skills.
- Must be proficient with Microsoft MS Office Suite PC (Word, Excel and PowerPoint).
Why Choose Modine?
Health & Well-being:
- Day One
- Competitive health, dental & vision insurance coverage
- Employee Assistance Program (EAP)
- After 90 days of continuous employment
- Maternity Leave (12 weeks at 100% pay)
- 8 weeks of short term disability leave paid at 100%
- 4 weeks of paid parental leave paid at 100%
- Paternity Leave (4 weeks at 100% pay)
Financial Benefits:
- 401k Retirement plan and company paid match
- Life Insurance
- Health Savings Account (HSA) with employer contribution
- Flexible Spending Accounts (FSA)
- Short Term Disability (company paid)
- Long Term Disability
Work-Life Balance:
- Competitive time-off policies
- Tuition Reimbursement
To view full benefits information: MyModine Benefits |
Modine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Modine provides a competitive benefit package, which could include paid vacation, short term disability, 401(k), health, dental, vision, life insurance, flex spending benefits, tuition reimbursement, Health Savings Account and much more. Human Resources will provide more detail upon your hiring.
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