At Modine, we are engineering a cleaner, healthier world. Building on more than 100 years of excellence in thermal management, we provide trusted systems and solutions that improve air quality and conserve natural resources. More than 13,000 employees are at work in every corner of the globe, delivering the solutions our customers need, where they need them. Our Climate Solutions and Performance Technologies segments support our purpose by improving air quality, reducing energy and water consumption, lowering harmful emissions and enabling cleaner running vehicles and environmentally-friendly refrigerants. Modine is a global company headquartered in Racine, Wisconsin (USA), with operations in North America, South America, Europe and Asia. For more information about Modine, visit www.modine.com.
Position Description
At Modine Manufacturing Company, we lead the way in the Thermal Management industry. Our commitment to innovation and customer satisfaction drives everything we do. Join us in shaping the future of the Off-Highway Business Segment (Construction, Agriculture, Mining and Power Sports).
We are seeking a dynamic individual to join our team as a Key Account Manager to support our Europe Customer base. This position would be reporting to Global Sales Director for the Off-Highway market segment. In this role, you will collaborate closely with our Customers, Global Commercial & Technical team.
Key Responsibilities
- Prepare and submit customer quotations for new programs, and for changes/updates to existing programs (such as may be required based on design changes, market updates, currency adjustment, etc.).
- Utilize the Global Quote Response System (GQRS) for all quoting activity and complete post-quote assessments in GQRS to support management tracking of business wins/losses, and reasons why.
- Initiate program PMP activity including kick-off Gate 0 process upon receipt of customer RFQ and oversee new projects through Gate 1 review.
- Maintain customer pricing, on a quarterly or semi-annual basis. This includes metal-pass thru, year over year cost downs and tariff agreements
- Actively interface with customer portals to respond to RFQ’s and required pricing actions
- Support product line rationalization and simplification efforts to align current offerings with company future portfolio outlook
- Support price realization activities aimed at bringing product pricing in line with target profitability levels. Such activities may pertain to serial production models and/or new and legacy service product
- Assist Credit Department through direct customer contact to bring resolution to outstanding payment issues in effort to improve DSO.
- Obtain customer input to be used as guidance for the annual 5 year sales plan. Feed volume, pricing, and capital spending input into these annual and long-term plans.
- Communicate customer expectations to the appropriate audience within the Organization (new Payment Terms, Terms and Conditions, Delivery Windows, “Cost of Poor Quality”, etc.).
- Assist in managing Modine warranty exposure through warranty negotiations with customers and/or establishment of applicable formal warranty agreements.
- Assist Operations with communicating recovery plans to customer when needed.
- Assist Operations group with matters pertaining to customer delivery performance and/or customer quality. Track and communicate potential customer line impacts due to late shipments
- Support Operations in cost recovery related to expediting parts both into Modine and to the customer
- Promote awareness of existing and upcoming Modine capabilities/offerings with customer base through periodic product offering and global footprint updates.
- Build org charts for key customers and establish contacts list and suggested cadence and forum for regular interaction with appropriate customer contacts.
- Identify product offering and/or competitive cost deficiencies that may result in barriers to growth with current strategic customers or pursuit customers/markets.
- Work closely with engineering (Manufacturing, Application, and Product) to ensure prime path product selections are in line with Modine global product strategies.
- Build upon understanding of competitors’ position in key markets (product offering, global presence, markets served, pricing level).
Required Education & Qualifications
- Minimum 4-year bachelor’s degree (engineering or business preferred)
- 3 years minimum experience in business development, program management, sales/marketing or engineering
- Strong interpersonal, presentation and written communication skills
- Must be organized and able to prioritize many functions
- Must be PC literate and able to use MS products (Excel, PowerPoint, Word, Project, etc.; SAP experience is a plus)
- Exceptional organizational and project management skills.
- Ability to thrive with minimal guidance and navigate uncertainties.
- Aptitude to acquire and maintain knowledge across technical, financial, and commercial aspects.
- Technical proficiency to understand client requirements and propose effective solutions.
Education Requirements:
- Bachelor's degree in Engineering required.
- Master's degree in Business Administration would be a plus.
Travel:
- Anticipated domestic travel of 20-30%.
